Terms & Conditions

Term Fees Policies and Procedures
Refund and Cancellation Policy
Payment options
Penalty Fees
Class Attendance and Behaviour
Annual Shows
Costume Policy for annual shows
Choreography and Music
Photograpy and Videoing of Students
Communication Policy
Safety & Injury Policies
Class Viewing Policy
Concerns or Complaints
Privacy Act

Term Fees Policies and Procedures

  • Term fees are due and payable in full prior to the beginning of each new term.
  • WE do not accept part payment or operate payment plans.
  • Our classes usually start in the first week of the school term and run for 9 weeks, with the exception of the 4th term which consists of 5 classes and 3 rehearsals.

 Fees (per 9 week term):
‘School’ classes:  $85.00
‘Public’ classes:
40 or 45 minutes - $105.00
One hour - $130
One & a quarter hours - $160
One & a half hours - $185

  • All fees are fixed and remain payable in cases of absence.  There are no reductions or refunds for sickness.
  • All statutory holidays and school holidays are observed in calculating the fee structure.
  • Fees are structured on a term by term basis.
  • Failure to pay fees may result in the loss of the student’s enrolment position and penalty fees added as detailed below in 'Penalty fees’. 

 Refund & Cancellation Policy

  •  Rise Dance Co will refund in full all payments made by the student if the selected class is cancelled by Rise Dance Co.
  • Once the term has started the refund is at the discretion of the director of Rise Dance Co.  The refund will be for the remaining classes (those not yet attended) less a 20% administration fee.

 Payment Options

 Payment can be made as follows:

  • Internet banking into ANZ Account ‘Rise Dance Co’:  06-0379-0255656-00
  • Cash or EFTPOS at our office at 150 Newton Street , Mount Maunganui (open 8-4 Mon to Fri)
  • Credit card through your parent portal on our website.
  • Please note the dance teachers cannot accept cash.
  • Please note – we DO NOT accept payment plans.  Payment is IN FULL for everyone with no exceptions.

 Penalty fees

  •  If payment is not received by the 4th dance lesson of the term we will add an additional 10% to the full term fee.
  • If payment is not received by the final day of our dance term Baycorp Collection Agency will be enlisted to collect payment.  This may affect your credit rating and purchases for the next 5 years.
  •  Although our teaching philosophy is relaxed, our payment philosophy is not.  We take it very seriously and treat non payment as theft.  Please do not enrol if you cannot pay the fees.

 Class Attendance and Behaviour

  •  Enrolment with Rise Dance Co not only teaches dance but also provides a positive lesson in commitment. Support from both the teachers and the parents/guardians is necessary to assist in developing this commitment.
  • Regular class attendance is vital for students to develop and progress.
  • Students must be punctual to class as a full warm up is essential and late comers are distracting.
  •  Rise Dance Co strives to maintain a friendly environment in which to learn. However, if you have any concerns they should be directed to the office or communicated by way of email to .
  • During class students are expected to listen and show respect to their peers and teachers.  Rise Dance Co reserves the right to disallow disruptive students the opportunity to participate in the class.
  • Rise Dance Co reserves the right to expel any student for bullying, swearing, disrespectful behaviour and/or breaches of any of the stated Terms & Conditions.  The decision is at the sole discretion of the Director.
  • No food is permitted in the studios or waiting rooms.
  • Chewing and bubble gum is strictly forbidden.
  • Noise outside the dance studios and in any waiting areas must be kept to a minimum as excess noise can impede both teachers and students’ concentration.


  •  There is no specific uniform requirement for Rise Dance Co apart from ballet shoes which are required for all ballet lessons.  Jazz shoes for jazz lessons are highly recommended to protect the feet and assist with ease of movement on the floor surface.  Please note ballet and jazz shoes are compulsory for the end of year shows. 
  • Students may wear bare fee or soft flexible shoes.  No black soled shoes are allowed (with the exception of ballet and jazz shoes).  Any student wearing black soled shoes will be asked to remove them.
  • Please ensure all student belongings are named.

 Annual Shows

  •  All students over 5 years of age enrolled at Rise Dance Co are invited to dance in our annual performances which take place in late November or early December of each year.
  • Each student participating in the performances is required to attend extra rehearsals and all performances they are allocated to perform in.
  • All recordings (including video, DVD, photographic, sound etc) and photography of the show is prohibited due to various copyright laws.  The annual performance is recorded and a professional performance DVD and photographs are available for purchase direct from the outsourced contractor.
  • Performance tickets are an additional cost and are available for purchase from approximately the end of October each year. You will be notified when these become available.
  • If a student has completed their performance and wishes to view the rest of the performance, they must have purchased a ticket due to the regulations set out by  Baycourt.

 Costume Policy for annual shows

  •  Each student will be required to purchase, and is responsible for the cost of, a costume per dance item in which they feature.  Costumes are $45 (GST inclusive) for Hip Hop and $55 for Jazz,Contemporary and Acro (per costume) and will be due with your Term 3 dance fees to enable costumes to be made or purchased in time for the shows in Term 4.
  • Both the term fee and costume fee must be received in full before the costume is released to the student.
  • After the shows the costume will then become and remain the property of the student.

 Choreography and Music

  • Choreography for classes, examinations and performances remains the sole property of Rise Dance Co.
  • Choreography must not be copied or used without prior permission from Rise Dance Co.
  • Rise Dance Co is licensed with APRA for the use of music for teaching and performance purposes.

 Photography & Videoing of Students

  •  Photography or videoing of students in class is only allowed with the permission of the parent/guardians of the other student’s and the approval from Rise Dance Co.
  • Any photos or video footage taken by Rise Dance Co will only be used for dance practice purposes or advertising purposes.
  • Flash photography or videoing of students during the end of year annual performance is not permitted.


  •  Rise Dance Co dance clothing and dance footwear is available at our office at 150 Newton Street, Mount Maunganui.

 Communication Policy

  •  It is the responsibility of all parents and students to read emailed newsletters.  Please note we do not provided printed copies of newsletters.
  • A copy of the newsletters will also be available at http://risedance.nz/news-read-latest-newsletters/dance-newsletter
  • Any changes to personal details (email address, phone numbers, address etc) should be immediately updated through your log in on the Rise Dance Co website to ensure our records are kept up to date.
  • If you are experiencing difficulties getting emails please contact Rise Dance Co by phone or email.
  • Please do not converse with dance teachers during or between class times as they need to concentrate on their job and provide uninterrupted attention to their students. 

Safety and Injury Policy

  •  While Rise Dance Co takes all reasonable care in the conduct of its classes, it accepts no responsibility for injury or loss caused during class or while students are near Rise Dance Co classes. This applies to any Rise Dance Co related company, agent, officer or employee of Rise Dance Co.
  • Parents/guardians are responsible for ensuring that their child/ren are physically and medically fit for the class.
  • By agreeing to our terms and conditions you accept that Rise Dance Co teachers will need to make physical contact with the participants so as to correct or assist with their posture, alignment and dance techniques.
  • Rise Dance Co aims to provide a safe environment to reduce the risk of injury. However, dance is not without its risks and it should be recognised by all students, parents/guardians that participating in dance classes may result in personal injury.
  • Rise Dance Co provides qualified and/or experienced and well trained dance teachers, who actively promote safe dance practice.  However, it is the student’s responsibility to ensure they follow safe dance practice instruction given by their dance teacher at all times to avoid injury.  At all times during class, you are responsible for your personal safety and must not conduct yourself in such a way as to put others at risk.
  • Dance is a physical form of exercise; therefore it may be necessary for the teacher to engage in appropriate physical contact to enable correct posture, body alignment or to administer first aid.
  • Students are to bring their drink in a bottle for each class.
  • A first aid kit is kept on the premises and is available for any student to use with the permission of the teacher.
  • Running on the premises is strictly prohibited.
  • Rise Dance Co students are under supervision whilst in class time only. Teachers and staff are not responsible for students outside their allocated class time or in the waiting room or outside the dance studio.
  • It is the responsibility of the parent/guardian to ensure their child waits for them in a safe place after lessons have finished.
  • Rise Dance Co is a non smoking environment.

 Class Viewing Policy

  •  Preschool classes are the only classes parents/guardians may stay to observe.
  • The only exception to the policy above is in special circumstances and only as previously discussed and mutually agreed with the dance teacher.
  • Week 6 of each term is open week where parents are invited to observe any class.


  • Any photography or video footage of any costumes or dances choreographed within Rise Dance Co can be used for promotional or advertising purposes but remains the sole property of Rise Dance Co.

 Concerns or Complaints

  •  We value your opinion and hope to make you and your child’s involvement with Rise Dance Co as enjoyable as possible. If you wish to speak to us about any concerns please feel free to contact us at the office via phone or email.

Please do not speak to the dance teacher directly; all enquiries need to be directed through our office.

  • If you are not happy with the service you have received or the behaviour or attitude of any staff member please tell us as we may be unaware there is an issue.

 Privacy Act

 To ensure we have all relevant personal details about our students, we will collect and keep information about you from time to time.

  • This information includes the information you provide on your enrolment form and updates you may provide us with.
  • You need to ensure that the information you give us is true, correct and complete.
  • Under the Privacy Act 1993 you are entitled to have access to, and request correction of this information. 



  •  Children must be signed in and out of the programme each day by the parent or authorised person.
  • Enrolments and payments must be received before the progamme commences. If not, we will assume you no longer wish your child to attend and the place will be made available to someone else.
  • Parents much inform Rise Dance Co if there are any changes to the information given, if there are any access or custody arrangements and/or protection orders relating to their child and if there are any changes to attendance arrangements.
  • We recommend comfortable clothing that is non-restrictive. Soft dance shoes or bare feet are preferred over shoes so we can see the children’s feet move. Socks are not suitable as there is a danger of slipping. If you are interested in purchasing dance shoes we have for sale both canvas and leather options
  • If your child is unwell, please do not bring them to the programme.
  • If a fire alarm sounds or we are required to evacuate the premises at any venue, please leave immediately by the nearest exit and assemble at a safe distance outside.
  • Participation in the holiday programme poses an element of risk or injury, as does any type of activity. The staff of Rise Dance Co will take all practical steps to identify and minimise potential dangers. However we cannot accept any responsibility for any injury incurred by participating in our programme.
  • No refunds will be given after the commencement of each programme unless a medical certificate is supplied. Refunds are subject to the discretion of Rise Dance Co management and a $15 administration fee per child applies to all refunds given.
  • If a parent has a concern or complaint, please ask a staff member to see our Policy and Procedure manual which outlines Guidelines for Complaints (Appx 2a) 



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